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Stark State College Library: Ask Us

Chat Hours


Ask us

Online Chat Hours for Summer Session or By Appointment

Monday - Thursday  9:00am-4:00pm

*Online chat during regular library hours will be covered according to librarian availability.

Need Help?

Text Us Your Questions!

Text your quick questions to the SSC Digital Librarians @


Virtual Library Policies

Stark State College, Digital Library offers students, faculty and staff the opportunity to Instant Message (IM) the Library with Chat/IM service. "Ask A Librarian".  We can answer your basic research questions or any other library related questions.  If your question requires a detailed answer we may ask to follow up by phone or Email.        

  Speaking bubbles Chat Etiquette and Tips:

* If you do not receive a response immediately, please be patient and ask again.  We may be helping another patron.

* If you visit the library chat after hours feel free to leave us a message that includes your name and Email address or phone number.  A librarian will get in touch with you. 

* Navigating away from this IM page or closing your browser will effectively end your chat/IM session.

* Check your spelling and grammar where possible. Remember this is a tool for communicating.  You need to be able to state your question clearly.

* As with face to face interactions, threatening or obscene language is unacceptable and will result in the immediate end of the conversation.