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Gateway Student Services: You have enrolled in classes! What's next?

This guide includes information about accessing advising services and utilization of advising tools.

Username and Password Info

Help Desk Contact Information

Need help with your accounts? Contact Help Desk Services
https://helpdesk.starkstate.edu/br / helpdesk@starkstate.edu
330-494-6170,
Ext. 4357 (HELP)
Room #: B219

Hours of operation:

  • M-TH: 7:30 a.m. – 9 p.m.
  • F: 7:30 a.m. – 4 p.m.
  • S: 8 a.m. – 1 p.m.

Help Desk Services is closed on Sunday and College-observed holidays. Between semesters, hours vary depending on SSC hours of operation.

To access your Stark State Accounts, you need to set up Multi-Factor Authentication (MFA).

Additional information about your Stark State Accounts